Terms of Service

Last updated: 2026-06-07

These Terms of Service (the "Terms") are a binding agreement between you and Yardly LLC, a Georgia limited liability company ("Yardly," "we," "us," or "our"), governing your access to and use of yardlyapp.com and the related Yardly applications, websites, and services (collectively, the "Service"). Please read them carefully. They include a BINDING INDIVIDUAL ARBITRATION AGREEMENT AND CLASS-ACTION WAIVER (Section 15) that affects your legal rights, and a recurring-charge authorization (Section 3).

These Terms incorporate by reference our Privacy Policy and our Refund Policy. As used in these Terms, "Customers" are residential users who request lawn-care visits, and "Landscapers" are the independent contractors who perform that work; "users" means both.

1. Acceptance & eligibility

By creating an account, clicking to accept, or otherwise accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service. If you are using the Service on behalf of a household or business, you represent that you are authorized to bind it, and "you" includes that entity.

Age and capacity. Yardly is an adults-only marketplace. You must be at least 18 years old and have the legal capacity to enter into a binding contract. The Service is not directed to children, and we do not knowingly permit anyone under 18 to register.
Accurate information. You agree to provide true, current, and complete information and to keep it up to date, and you are responsible for all activity under your account and for safeguarding your login credentials.
E-SIGN consent. You consent to receive these Terms and all related agreements, notices, disclosures, receipts, and records electronically, and you agree that your electronic acceptance and electronic signatures are legally binding to the same extent as handwritten ones. You may request a paper copy of any record by emailing support@yardlyapp.com, and you may withdraw your consent to electronic records by the same method; however, because the Service is offered electronically, withdrawing consent may mean we can no longer provide the Service to you.

2. The Yardly platform

Yardly is a two-sided online marketplace that connects Customers seeking residential lawn care with independent Landscapers who perform it, and it provides the related scheduling, communications, and payment infrastructure (including payment processing and contractor payouts through Stripe Connect Express).

Venue, not the service provider. Yardly does not itself perform lawn care, does not employ Landscapers, and does not control how, when, or whether a Landscaper performs any work. We are a venue that facilitates connections and payments between Customers and Landscapers. The contract for lawn-care services is between the Customer and the Landscaper.
Independent contractors. Landscapers are independent contractors, not employees, partners, joint venturers, or agents of Yardly. Landscapers control their own work methods, schedules, equipment, supplies, helpers, insurance, and taxes; are free to provide services to others, including competitors; and receive no employee benefits from Yardly. Nothing in these Terms creates an employment, agency, franchise, or fiduciary relationship between Yardly and any user.
No endorsement.Yardly may screen Landscapers (see Section 4), but we do not guarantee any Landscaper's qualifications, the quality of any work, or any particular outcome, and we are not responsible for the acts or omissions of any user.

3. Customer accounts, subscriptions & per-visit billing

Customers create a property profile, select a service cadence (weekly, biweekly, or monthly), and add a payment card. The standard lawn bundle is mow, edge, blow, and hedge-trim; optional materials such as mulch or pine straw may be added and are billed on the visit to which they apply.

Materials purchases. Material installs (such as mulch or pine straw) are billed with separately stated line items: the materials price, install labor, and — when Yardly sources and delivers the material — a flat delivery fee. Applicable sales tax is added to taxable lines. The price shown when you order or approve a material install is the final amount you will be charged (where tax cannot be computed at display time, the price is shown with tax expressly noted as additional). Yardly-sourced material orders are charged to your card on file at order time; Landscaper-supplied materials are billed on the visit invoice after the work is done.

At signup, Yardly uses Stripe in "setup" mode to securely store your card on file. No charge is made at signup. Instead, after each visit is completed, the per-visit price is charged automatically to your card on file through a Stripe invoice. The per-visit price scales with lawn square footage and cadence and is subject to per-visit minimums (currently $35 weekly, $42 biweekly, and $52.50 monthly, subject to change on notice). For subscriptions Yardly matches to a Landscaper, Customers pay only the per-visit price; there is no separate customer-side platform or service fee and no monthly lump-sum charge. For subscriptions established through your Landscaper — you subscribed via their personal link, or you were already on their customer list when you joined — each invoice also carries a payment-processing fee (approximately 3% of the invoice plus $0.30), itemized as its own line. This fee applies regardless of payment method and covers payment processing on those Landscaper-established subscriptions.

RECURRING-CHARGE AUTHORIZATION — PLEASE READ. By starting a Yardly subscription, you authorize Yardly to charge the payment method on file automatically after each completed visit, at the then-current per-visit price (which varies by lawn size and cadence and is subject to applicable per-visit minimums), plus, on Landscaper-established subscriptions, the itemized payment-processing fee described in this Section 3. These charges recur on an ongoing basis, with no fixed end date, until you cancel. You may cancel at any time through the Stripe Customer Portal, reachable from /account; cancelling is at least as easy as signing up and stops all future scheduled and charged visits. We will give you advance notice by email before any increase in your per-visit price or material change to these billing terms, so you can review or cancel before the change takes effect.

Cancellation. You may cancel anytime via the Stripe Customer Portal from /account. Cancellation stops all future scheduled and charged visits. A visit that has already been dispatched or is in progress when you cancel will be completed and charged. Refund eligibility for completed or missed visits is governed by our Refund Policy.

4. Landscaper accounts

Landscapers must be at least 18 years old and complete onboarding before accepting work. By participating, each Landscaper agrees to the following.

Platform fee.On Customers Yardly matches to the Landscaper, Yardly retains a flat 8% platform fee, deducted from the Landscaper's payout on each completed visit. On Customers the Landscaper brings to Yardly (a subscription established through the Landscaper's personal link, or matching the Landscaper's own imported customer list at signup), the platform fee is 0% for the first 12 monthsfrom that Customer's subscription start, and a flat 4% thereafter — for as long as that Landscaper remains the serving Landscaper on the subscription. In each case the Landscaper receives the per-visit labor price collected from the Customer, less the applicable platform fee. Materials the Landscaper supplies carry no platform fee and are reimbursed at the approved materials price net of payment-processing cost (approximately 2.9%), except where the Customer pays the Section 3 payment-processing fee on that subscription, in which case materials are reimbursed in full (the processing cost is recovered once, never twice). For Yardly-sourced material installs, the Landscaper is paid the separately stated install-labor line (less the applicable platform fee); the materials and delivery lines are Yardly's, covering procurement. The customer-side payment-processing fee described in Section 3 is not part of the Landscaper's payout and is retained by Yardly to cover processing costs. Customers acquired through Yardly's own dispatch (including any later imported into the Landscaper's CRM) remain at the standard 8% rate. Yardly may adjust rates prospectively on notice as described in Section 17.
Stripe Connect and the Connected Account Agreement. Payments and payouts are handled through Stripe Connect Express. To be paid, a Landscaper must create and maintain a Stripe connected account and must also accept Stripe's Connected Account Agreement, a separate agreement between the Landscaper and Stripe. Stripe processes payments and payouts and its Privacy Policy governs Stripe's own use of data. Payouts are typically made to the connected account approximately two business days after the Customer's per-visit invoice is paid. Yardly does not store full card numbers.
Background check (Checkr). By onboarding, each Landscaper authorizes Yardly to obtain a consumer report (background check) through Checkr, Inc., a consumer reporting agency, for purposes of platform participation and contractor screening — not for employment purposes. Under the federal Fair Credit Reporting Act, you have the right to request a free copy of any report obtained about you within 60 days and the right to dispute the accuracy or completeness of any information it contains. If information in a report may lead us to deny or terminate platform access, Yardly will first provide a pre-adverse-action notice with a copy of the report and a summary of your FCRA rights, together with a reasonable opportunity to respond; and, if access is ultimately denied, an adverse-action notice that includes the name, address, and telephone number of the consumer reporting agency, Checkr, a statement that Checkr did not make the decision and cannot explain the specific reasons for it, and notice of your right to obtain a free copy of the report within 60 days and to dispute its accuracy or completeness directly with Checkr.
Taxes (1099-K). Landscapers are responsible for their own taxes. Where applicable, payment-card and third-party-network transactions are reported on IRS Form 1099-K, which Stripe files for the connected account. Yardly does not withhold taxes and does not issue a Form 1099-NEC.
Service standards. Landscapers agree to perform the booked lawn bundle competently, to honor scheduling and guarantee terms, to carry their own insurance as appropriate, and to comply with all applicable laws and licensing requirements.

5. No circumvention / no off-platform transactions

The platform's value depends on keeping service communications and transactions on Yardly. You agree to conduct all booking, communication, payment, and dispute activity relating to services discovered or arranged through the Service on the platform, and you agree not to solicit, encourage, or arrange to provide or receive those services off-platform in order to avoid Yardly's fees. This applies during your use of the Service and for a reasonable period afterward with respect to any counterparty you were connected with through the Service. Violation is a material breach that may result in suspension or termination and may entitle Yardly to recover its resulting damages. Because actual damages from off-platform circumvention may be difficult to calculate, you agree that Yardly may instead recover, as a reasonable measure of its damages, the platform fees it would have earned on the circumvented transactions.

6. Acceptable use & prohibited conduct

You agree not to, and not to permit anyone else to:

violate any law or the rights of any person, or use the Service for any fraudulent or harmful purpose;
harass, threaten, discriminate against, or endanger another user, or engage in violent, abusive, or hateful conduct;
misrepresent your identity, qualifications, property, or the work performed, or submit false or manipulated ratings or reviews;
interfere with, disrupt, scrape, reverse-engineer, or attempt to gain unauthorized access to the Service or its systems;
use the Service to send spam or to upload malware or other harmful code; or
circumvent the platform as described in Section 5.

7. Property access & Customer responsibilities

By scheduling visits, the Customer grants the assigned Landscaper permission to enter the identified property to perform the booked work. Before each service day, the Customer is responsible for:

securing or removing pets;
unlocking and re-latching gates and otherwise providing safe access;
clearing the lawn of toys, hoses, debris, pet waste, and other obstacles; and
verifying that access arrangements are in place on the service day.

Yardly and Landscapers use reasonable care but cannot guarantee that gates will remain latched or that pets will not escape, and the Customer assumes responsibility for these access-related risks. Claims of property damage are handled directly between the Customer and the responsible Landscaper through that Landscaper and the Landscaper's insurance; Yardly is not the insurer and is not liable for property damage caused by a Landscaper.

8. Service quality, ratings & disputes

Yardly offers the following service commitments, detailed in the Refund Policy:

48-hour free redo. If a Customer is unsatisfied with a completed visit and reports it within 48 hours, Yardly arranges a free redo of the affected work.
Weather rescheduling. When weather (based on NOAA data) makes a visit unsafe or impractical, the visit is rescheduled rather than cancelled. The service is still delivered, just later, and no refund is due.
No-show protection. If a Landscaper fails to show, Yardly reassigns the visit within 48 hours; if it cannot, that visit is refunded.

Customers and Landscapers may post mutual public 1–5 star ratings. Yardly provides a recovery and appeals flow to address disputed or potentially inaccurate ratings. We may, but are not obligated to, mediate disputes between users; the underlying service contract remains between the Customer and the Landscaper.

9. User content & reviews license

You retain ownership of the content you submit (including photos, property details, messages, and reviews). By submitting content, you grant Yardly a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, use, reproduce, modify, adapt, publish, display, and distribute that content in connection with operating, improving, and promoting the Service. You represent that you have the rights to grant this license and that your content does not violate any law or third-party right. Yardly may remove or moderate content that violates these Terms.

10. SMS / text-message consent (TCPA)

By providing a mobile phone number, you consent to receive automated transactional text messages from Yardly and its messaging providers, such as appointment, offer, scheduling, and verification updates. Message frequency varies. Msg & data rates may apply. You can reply STOP to opt out at any time and HELP for help; we will also honor an opt-out made by any other reasonable method within 10 business days. Consent to receive texts is not a condition of using the Service.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. To the fullest extent permitted by law, Yardly disclaims all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement. Yardly makes no warranty as to the qualifications, reliability, or conduct of any Landscaper or Customer, or as to the quality, safety, legality, or results of any work performed. Yardly does not warrant that the Service will be uninterrupted, secure, or error-free. Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, YARDLY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR PROPERTY, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YARDLY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO YARDLY IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) $100.These limitations do not apply to liability arising from Yardly's own gross negligence or willful misconduct, or to any other liability that cannot be limited under applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Yardly and its members, officers, and personnel from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your breach of these Terms; (b) your misuse of the Service; (c) your violation of any law or any right of a third party; and (d) for Landscapers, any claim arising from services you provide or fail to provide through the Service. This indemnity does not require you to indemnify Yardly for liability caused by Yardly's own gross negligence or willful misconduct, consistent with Georgia law.

14. Term, suspension & termination

These Terms apply for as long as you use the Service. You may stop using the Service and close your account at any time; Customers cancel recurring visits as described in Section 3. Yardly may suspend or terminate your access, with or without notice, if you breach these Terms, create risk or legal exposure, or if Yardly discontinues the Service. Sections that by their nature should survive termination — including Sections 2, 5, 6, and 9 through 20, and any other provision that by its nature should survive — will survive. Termination does not relieve you of obligations (including payment obligations) accrued before termination.

15. Dispute resolution; arbitration & class-action waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO SUE IN COURT AND TO PARTICIPATE IN A CLASS ACTION.

Informal resolution first. Before starting an arbitration, you and Yardly agree to try to resolve any dispute informally for a period of at least 30 days (and up to 60 days) by sending a written description of the dispute to support@yardlyapp.com and negotiating in good faith.

Binding individual arbitration. If the dispute is not resolved, you and Yardly agree that any dispute arising out of or relating to these Terms or the Service will be resolved by BINDING INDIVIDUAL ARBITRATION administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except as provided below.

CLASS-ACTION WAIVER. YOU AND YARDLY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE OR PRESIDE OVER CLAIMS OF MORE THAN ONE PERSON.

Small-claims carve-out. Either party may instead bring an individual claim in a small-claims court with jurisdiction, and claims for the misuse of intellectual property or for injunctive relief to stop unauthorized use may be brought in court.

30-DAY RIGHT TO OPT OUT OF ARBITRATION. You may opt out of this arbitration agreement and class-action waiver within 30 days of first accepting these Terms by sending written notice from your account email address to support@yardlyapp.com with your name and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms. If you opt out, disputes will be resolved in the courts identified in Section 16.

16. Governing law & venue

These Terms and any dispute are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules. To the extent a dispute is not subject to arbitration (including small-claims and opt-out matters), you and Yardly consent to the exclusive jurisdiction and venue of the state and federal courts located in Cherokee County, Georgia.

17. Changes to these Terms

We may update these Terms from time to time. For material changes, we will provide at least 14 days' advance notice by email or through the Service before the changes take effect, and we will update the "Last updated" date above. Your continued use of the Service after the effective date means you accept the updated Terms. If you do not agree, you should stop using the Service and may cancel as described in Section 3.

18. Referral program & promotional credits

Yardly may offer a referral program and other promotional incentives. Participation is voluntary and subject to these Terms and any additional program rules we publish.

Customer referral credit. A Customer may share a personal referral link. When a new Customer subscribes through that link and completes and pays for their first visit, both the referring and the new Customer receive a $20 account credit. Credit is applied automatically against future per-visit charges, may take more than one visit to use up, and has no cash value — it cannot be redeemed for cash, transferred, or combined with other offers, and it is not refundable.
Expiration. Referral credit expires six (6) months after it is granted if unused.
Limits. We may cap the number of rewards a participant can earn (currently up to five referral rewards per referrer in any 30-day period) and may adjust reward amounts, eligibility, and limits at any time. Rewards are earned only on a completed and paid action; merely signing up does not earn a reward.
Landscaper incentives.Yardly may also offer referral bounties or signup incentives to Landscapers (for example, for referring another crew or completing onboarding). Such incentives, where offered, are paid through the Landscaper's Stripe connected account, are earned only on the stated qualifying event, and are taxable income to the Landscaper, who remains responsible for their own taxes (see Section 4).
No self-dealing; fraud. You may not refer yourself, create duplicate or fake accounts, or otherwise abuse or manipulate the program. We may withhold, reduce, void, or claw back any reward — and may suspend participation — in cases of suspected fraud or abuse, or where the qualifying transaction is later refunded, reversed, charged back, or cancelled.
Changes. Referral rewards are a promotional courtesy, not an entitlement. We may modify, suspend, or discontinue the program, in whole or in part, at any time, without affecting credit already applied.

19. General

Assignment. You may not assign these Terms without our consent. Yardly may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
Severability. If any provision is held unenforceable, the remaining provisions stay in effect, and the unenforceable provision will be modified to the minimum extent necessary to be enforceable.
Entire agreement. These Terms, together with the Privacy Policy and Refund Policy, are the entire agreement between you and Yardly regarding the Service and supersede prior agreements on the same subject. For Landscapers, the Stripe Connected Account Agreement also applies.
No waiver. Our failure to enforce any provision is not a waiver of it.
Electronic notices. Notices to you may be given electronically (by email or through the Service). Notices to Yardly must be sent to support@yardlyapp.com, or by mail to Yardly LLC, PO Box 112, Lebanon, GA 30146.
Email communications. Transactional and relationship emails (such as receipts and visit reminders) are necessary to provide the Service and are not promotional, so they are not subject to unsubscribe; any marketing emails include an unsubscribe link.

20. Contact

Questions about these Terms can be sent to support@yardlyapp.com. For privacy questions, contact privacy@yardlyapp.com. Yardly LLC is a Georgia limited liability company operating yardlyapp.com.